Nominé 2018 – Wiidii

The first hybrid personal assistant available 24/7 worldwide in all languag

A company founded in June 2014 by Cédric Dumas, who is also the CEO, Wiidii is at the forefront for the first hybrid technology of personal assistance in the world. It is hybrid as it combines a one-of-a-kind artificial intelligence and the know-how of real human assistants. A cutting-edge technology with a foundation that combine state of the art Machine Learning with innovations implemented by our R&D lab. Our platform is constantly enhanced thanks to supervised learning of neurones network, where qualified data stems directly from our expertise on client support. Our AI (Artificial Intelligence) is not only capable of understanding the meaning of complex sentences (NLU: Natural Language Understanding), but also communicating (NLG: Natural Language Generation) leading to a truly Natural Conversation Flow. A revolutionary solution of artificial intelligence, with a real personality and memory. Wiidii’s technology is capable of understanding and analysing the meaning of sentences and their context, answering you and interacting depending on your reactions and having a real discussion with you. Endowed with our unique hybrid technology, combining the know-how of human assistants and a cutting-edge artificial intelligence, in the form of a phone app (available on iOS & Android), it answers all requests 24/7, in 5 languages (French, English, Spanish, German and Chinese) and is accessible worldwide. With your hybrid companion assistant, for the first time in the history of artificial intelligence, you can communicate naturally (oral or written) and have a real discussion. Thanks to our Machine Learning technology, it enhances itself with your exchanges: the more you talk to it, the more it gets to know you and answers in a personalised way. It anticipates your requests, a real time-saving trick in your everyday life! Once you have tried it, you will not be able to do without it: it is a real life companion! As an innovating start to your after-sales service, the Advisor takes care of your clients and answers their frequent questions instantly. No more queue! They will access a direct, instantaneous and personalised assistance. If a request needs a more in-depth research, the Advisor would automatically forward it to an expert. It unclogs your after-sales service! Your teams can concentrate solely on the complex requests needing an expertise. A financial economy estimated between 35% and 60% depending on your business sector.

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